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Governance

Terms of Engagement

These Terms set out the contractual framework between Continental Bank (the “Bank”) and the private client who, upon execution of the mandate, becomes a Client of the Bank.

Effective 01 January 2026

1. The Mandate

Upon successful onboarding the Client appoints the Bank as custodian and administrator of the assets deposited within the Continental relationship. The Bank, in turn, accepts the mandate and undertakes to discharge it with the care of a prudent banker and under the supervision of its prudential regulator.

The relationship is personal and confidential. It cannot be assigned by the Client without the prior written consent of the Bank.

2. Instructions

Instructions are accepted from the Client or any duly authorised representative identified to the Bank in writing. The Bank may, but is not obliged to, accept instructions communicated through the secure portal, over a recorded telephone line, or by signed letter. Any ambiguity will be resolved by the responsible relationship manager in conversation with the Client.

3. Withdrawals

All outbound payments require manual review and authorisation by a responsible officer of the Bank. The Bank operates no automated settlement of client funds. Settlement is effected once instructions have been verified and counter-party accounts have been validated.

The Bank may decline an outbound instruction where (a) source-of-funds questions remain open, (b) sanctions screening produces a positive match, or (c) the instruction would breach an applicable law in any jurisdiction in which the Bank operates. A declined instruction is recorded against the audit log with the justifying note.

4. Fees

Standard banking fees, custody fees, and bespoke advisory fees are set out in the schedule provided at onboarding and reviewed annually. The Bank does not accept retrocessions from third-party fund managers in respect of Client assets. Where such retrocessions are received, they are credited to the Client’s reporting currency account within thirty days.

5. Reporting

The Client is provided with continuous portal access to balances, the immutable ledger, withdrawal status, and audit history. A consolidated quarterly statement is issued in the Client’s reporting currency on the first business day of each calendar quarter. Annual reporting for tax purposes is prepared on instruction.

6. Liability

The Bank is liable for losses arising from its gross negligence or wilful misconduct. The Bank is not liable for losses arising from a Client’s own instructions, from third-party counter-party failure, or from events beyond its reasonable control. Aggregate liability for any twelve-month period is capped at the total fees paid by the Client during that period, save where the relevant law prohibits such cap.

7. Termination

Either party may terminate the relationship upon ninety days’ written notice. The Bank may terminate without notice in the event of a breach of these Terms, of a material change in the Client’s circumstances that renders continued service imprudent, or of a development that prevents the Bank from satisfying its regulatory obligations.

8. Governing law and jurisdiction

These Terms are governed by the substantive law of Switzerland. The ordinary courts of the Canton of Geneva have exclusive jurisdiction over any dispute arising in connection with them, subject to mandatory provisions providing for an alternate forum to the benefit of a consumer.