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Governance

Privacy Policy

The Continental relationship rests on discretion. This Policy describes the personal data we hold, the lawful basis on which we hold it, and the safeguards under which it is processed.

Effective 01 January 2026

1. Scope

This Policy applies to the personal data of private clients, prospective clients, introducers, beneficial owners, and authorised representatives whose information is processed by Continental Bank (the “Bank”) in connection with the private banking relationship.

The Bank is the controller of this data under applicable Swiss federal data protection law and, where relevant, the EU General Data Protection Regulation.

2. Categories of data

In the ordinary course of the relationship the Bank holds identification information, residency and contact details, evidence of source of wealth and source of funds, transactional records, communications between the client and the relationship office, and login telemetry recorded for security monitoring.

The Bank does not solicit or store special categories of data (health, political opinion, religion, biometric) unless explicitly required by a counter-party for legal or tax compliance.

3. Lawful basis

Personal data is processed (i) to perform the mandate concluded with the client; (ii) to satisfy legal obligations under Swiss banking law, anti-money-laundering rules, and tax-information-exchange treaties; (iii) in the legitimate interest of operating a private banking institution under prudential supervision; and (iv) on the basis of explicit consent, where consent is required.

4. Confidentiality and onward disclosure

Continental Bank maintains banking secrecy as a matter of contractual and statutory duty. Personal data is shared with third parties only where (a) the client has instructed it in writing, (b) it is required by a competent authority through a formal legal channel, or (c) it is necessary to execute a transaction the client has instructed (e.g. correspondent banks for outbound payments).

The Bank does not share personal data for marketing purposes. Continental Bank does not maintain a marketing database.

5. Retention

Active relationship data is retained for the duration of the mandate and for ten years thereafter, as required by Swiss accounting and banking record-keeping rules. Closed relationships are subject to a documented archival regime; access is restricted to compliance officers.

6. Your rights

You may, at any time, request access to the personal data the Bank holds about you, a correction of inaccurate data, a copy of records in a portable format, or a restriction of processing where permitted by law. You may also withdraw consent where processing is based on consent.

Requests should be addressed to the Data Protection Officer in writing at the Geneva office. The Bank will acknowledge receipt within five business days and respond substantively within thirty calendar days.

7. Security

Personal data is held in encrypted form at rest and in transit, on infrastructure physically located in Switzerland and the European Union. Access is granted on a least-privilege basis, recorded against an immutable audit log, and reviewed quarterly by an independent committee.

8. Contact

Continental Bank · Data Protection Office · Place de la Concorde 12 · CH-1204 Geneva · Switzerland · privacy@continental.example